All posts by Alliance Alliance

Toll Company is pleased to announce that we have earned ISO 9001 certification.

“Any company that has been through the certification process knows that achieving ISO 9001 certification is demanding,” said Chuck Allard, President of Toll Company. “Each individual in our operations must be wholly dedicated to the pursuit of quality. By scrutinizing our enterprise at every level, we assure that our customers are receiving superior customer service and the highest quality products.”

ISO 9001 is a quality management system standard that was developed by the International Organization for Standardization, which is an association of governmental and nongovernmental organizations from many countries. The ISO 9001 standard is utilized to certify quality management systems that focus on continuous improvement, customer satisfaction and the active involvement of both management and employees in a process-based approach.

“Fulfilling the strict requirements of the ISO 9001 standard highlights our focus and commitment to deliver total customer satisfaction,” Allard said.

Toll Gas and Surly Brewing: A Case Study

August 8, 2019 Alliance Alliance

A Surly Story that Led to a Microbrewery Revolution

With the explosion in popularity of the microbrewery over the past few years, it might be hard to believe there was once a time when finding a great craft beer wasn’t as easy as taking a drive into the trendier areas of the city, but the micro-brewery is a relatively new- and welcome – addition to the urban landscape. Leading the way of this drafthouse revolution is Minnesota’s beloved Surly Brewing Co. In 2006, Omar Ansari, an avid home-brewing aficionado enlisted the help of Todd Haug, a noted local brewmaster,to turn his family’s abrasives factory into the Twin Cities’ pioneering brewing hotspot. Known for their bold, rock-and-roll branding as well as their intensely hop-flavored lagers, ales and IPAs, Surly Brewing has led the microbrewery revolution.

The Toll Gas/Surly Brewery Partnership

Toll Gas has been a proud ally in the Surly rebellion. We jumped onboard the Surly train early, supplying them with the CO2 and Nitrogen gases needed to produce top quality drafts full of ebullient flavor. “No one wants flat beer!” says Mike Blomberg, Facilities Manager at Surly. “We heard about Toll Gas through word of mouth on the street. We knew they had an excellent reputation for being a full-service provider and for being a reliable partner, so we knew Toll Gas was the right choice to provide us with our CO2 and Nitrogen needs.”

As Surly’s brand recognition and offerings have grown, so has the role of Toll Gas in their production. “Toll Gas has helped us move to a significantly increased CO2 tank size, and always ensures that we stay ahead of our gas usage curve,” says Mike. “They have been an integral part of our growth goals.”

Commitment to Service, Eye Towards the Future

When asked what Surly values the most about their partnership with Toll, Mike doesn’t hesitate. “For sure it’s their incredible commitment to service. I can’t tell you how many times we have called after hours with emergency situations, and someone is always there to help us solve the problem quickly.”

As with all of our customers, Toll Gas strives to provide the needs for today, and the vision for tomorrow. Helping Surly gauge what their future needs will be and being proactive is a major factor in what has cemented this alliance. “Being with a team that knows our needs and can proactively meet them was a huge part of why we chose to work with Toll Gas,” says Mike. “They also supply all our welding gas and tool needs,so the ability to get all those needs met at one place is great for us. We would absolutely recommend Toll Gas to anyone.”

A Winning Recipe

With around 90 new beers coming out this year, we are poised and ready to support Surly Brewing Company’s exponential growth. As they continue to expand into new territories, Toll Gas will continue to provide Surly with unparalleled service and commitment to excellence so that new flavors can be developed, production stays on track, and the brews stay full of pop and power.

Online Store, The Toll Gas Difference, Welding Equipment

Open for Business: Toll Gas Online Store is Up and Running

June 11, 2019 Alliance Alliance

For 70 years, Toll Gas has been an industry leader for the welding community with our expertise in gas, welding applications, supplies, technical and safety training. Our commitment to providing “one-stop” assistance for the industry has included providing the latest in technological advances and problem solving know-how to ensure that our customers have a trusted partner that can assist them in all aspects of their business needs. This promise to our clients means we strive to always stay on the cutting-edge of both automation and service.

With this pledge in mind, Toll Gas is proud to announce our new online store. “The online store was born from the understanding that our clients are becoming increasingly mobile in their operations, and that the best way for us to respond to those changes is by providing the convenience and customization of an online store,” said Chuck Allard, President of Toll Gas. “Toll Gas’ Online Store will provide all of the expansive selection of gas and welding supplies that our customers have come to expect from us, and will allow them to respond to quick turnaround times and deadlines in a much more efficient way.”

In addition to providing our comprehensive offering of supplies and products, the store was conscientiously designed to be as user-friendly as possible. We’ve made sure to showcase our goods and services in specific categories with clean and simple browsing layouts to both simplify and enrich your user experience. The online store offers detailed product descriptions and thorough shipping and stock updates, as well as giving our customers both US shipping or in-store pick-up options, depending on your individual requirements. We’ve also included a helpful interactive, online engagement app to assist you in answering any questions you may have during your shopping experience, and to ensure the reliable customer service Toll Gas is known for. Once you’ve created your unique login, the store will also be able to provide you with information on past orders,as a handy way of tracking your own reserves and upcoming needs. Most importantly, the store is open for business 24/7, allowing you access to resolve your welding and gas issues whenever, wherever.

We believe that in our ever-increasingly automated world, the new Toll Gas Online Store will equip our clients with a useful, mobile tool that allows them to respond quickly, manage inventory effectively, and produce results expertly.

You can check out our new online store by following this link: https://store.tollgas.com/ (it can also be easily accessed on our main site, www.tollgas.com and clicking the “Online Store” menu option on the home page.) Have any questions on the online store? Use the online engagement app, or contact one of our expert customer service reps at 1-877-856-5427.

You’ll find that the shop highlights our entire merchandise line, from cylinders, power tools, engine drives and generators to safety wear and equipment. We are excited to provide you with another way in which Toll Gas partners with you to achieve your goals and best results!